Shipping policy
We aim to dispatch all orders within 1 business day, Monday to Saturday, excluding public holidays. Delivery estimates begin once your order has been dispatched.
United Kingdom
Orders are dispatched from our UK fulfilment centre via Royal Mail 2nd Class or Royal Mail Tracked 48, depending on the size of your order.
- Estimated delivery: Usually within 3 business days
- Please allow: Up to 5–7 business days during busy periods or postal delays
- Free shipping: Available on orders over £20 (after discounts/bundles)
European Union
Orders to the EU are dispatched from our Cyprus fulfilment centre.
Cyprus
- Shipping methods: ACS Collection, home delivery
- Estimated delivery: 1–3 business days
- Free shipping: Available on orders over €20 (after discounts/bundles)
Other EU Countries
- Shipping method: Cyprus Post
- Estimated delivery: 7–12 business days
- Free shipping: Available on orders over €50 (after discounts/bundles)
Delivery times may vary depending on your destination country and local postal services.
United States
Orders are dispatched from our US fulfilment centre in Las Vegas, Nevada.
- Shipping method: USPS Ground Advantage
- Estimated delivery: 3–5 business days
- Free shipping: Available on orders over $50 (after discounts/bundles)
Deliveries to Alaska, Hawaii, Puerto Rico and other US territories may take longer.
International Orders
We fulfil orders from our UK, EU or US fulfilment centres according to the delivery destination and product availability.
For destinations outside the UK, European Union and United States, customers may be responsible for import duties, taxes or customs charges imposed by local authorities.
Delivery Delays
Occasional delays may occur because of postal services, customs, weather or other circumstances outside our control.
If your order has not arrived within the expected timeframe, please contact us at: