HELP & SUPPORT · QUICK ANSWERS
Frequently Asked Questions
Find answers about our products, ingredients, manufacturing, delivery & ordering.
General
Where are your supplements made?
All of our supplements are manufactured in the UK in a facility operating to high food-safety and quality standards. Our production facility is GMP compliant, ISO 22000:2018 certified, HACCP certified and FDA registered for products sold in the USA.
You can view our certificates here.
Is everything you sell natural?
Yes. We are committed to using natural ingredients across our product range. Every product page includes a complete ingredient list so you can see exactly what is included.
Are your products third-party tested?
Yes. Our products undergo independent third-party testing to verify quality and safety. Depending on the product and market, testing may include nutritional content, microbiological safety and contaminant checks.
Orders & Shipping
How soon will my order ship?
We aim to dispatch all orders within 24 hours, excluding Sundays and public holidays.
Delivery usually takes 3–7 business days, although it may take slightly longer during busy periods.
Do you ship internationally?
Yes. We ship to many countries worldwide. Orders are fulfilled from our UK, EU or USA fulfilment centres, depending on the delivery location.
Available shipping methods, estimated delivery times and costs are calculated automatically at checkout.
What if I’m not happy with my order?
We want you to be happy with your purchase. If there is a problem with your order, or you receive an incorrect or damaged item, please contact us as soon as possible.
For full details, please see our Refund Policy.
Why are different products available in different countries?
Product availability varies because our ranges are introduced to different markets at different times and fulfilled from separate local inventories.
You will automatically see the products currently available for delivery to your selected country. We continue to expand each regional range over time.
Products
How do I know which supplement is right for me?
We understand that choosing the right supplement can be difficult. Each product page includes detailed information about the formula, ingredients and intended purpose.
If you are still unsure, please get in touch. We will be happy to answer your questions and help you understand the available options.
How long does it take to experience the benefits?
Natural supplements take time to work, and everyone is different. Factors including age, diet, lifestyle and how long you have experienced an issue may affect how quickly you notice a difference.
Some customers notice improvements within a few weeks, while others take longer. Consistency is important.
You can also book a free 15-minute consultation with company founder and product formulator Dr Anabtawi.
Are your supplements suitable for vegetarians and vegans?
Yes. Our products are vegan and contain no animal-derived ingredients.
Do your capsules contain fillers or additives?
Our core Strength & Spices formulas are made without unnecessary synthetic fillers, binders, preservatives or artificial additives.
Please check the complete ingredient list on the individual product page, as formulas and manufacturing requirements can vary.
Can I take multiple Strength & Spices products at once?
Many of our supplements can be combined depending on your individual health goals, provided you follow the recommended directions for each product.
Check for overlapping vitamins, minerals or ingredients. If you are unsure, please contact us or book a free consultation.
Do your products contain allergens?
Please check the full ingredient and allergen information on the individual product page before purchasing.
If you have a known allergy or are unsure whether a product is suitable, please contact us before ordering.
Do I need to take your supplements every day?
Consistency is important. Our supplements are generally designed to be taken daily unless the directions for a specific product state otherwise.
B&D Supplements
What is B&D Supplements and how is it connected to Strength & Spices?
B&D Supplements is our sister brand, focused on performance and vitality products.
It is founded and owned by the same family behind Strength & Spices and manufactured to the same quality standards.
Are your standards and certifications the same across both brands?
Yes. Both brands are produced at our UK-based facility operating under recognised food-safety and manufacturing standards, including ISO 22000:2018 and HACCP.